hello@thesimplygroup.co.uk Tel: 01748 471 299
Visit our sister company Simply Hammocks

Delivery FAQ

How much does it cost? 

Delivery is £9.99 on all garden furniture. We aim to dispatch all items the same day. Delivery takes 2-5 working days. 


Do you offer discount for large orders? 

If you are looking for a bulk order of garden furniture then we are able to offer a discount. Email us for further information. 


Are you able to allocate delivery slots?

I'm afraid not, if you happen to be out then our courier (fedex) will leave a delivery note stating that someone has tried to deliver. You can always call your local fedex depot or they will automatically re-deliver at an alternative day. 


Does someone have to be in?

You do not have to be at the delivery address but you will need to state this in the "comments" box at the checkout. 


Do you deliver to Northern Island, Isle of Wight and other islands? 

Yes we do but fedex do charge extra. For the above islands it will be £30. 


Do you deliver outside of the UK?

Afraid not, maybe in the future though! 


If we have not answered your question then you can always phone or email us :)


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